StudyPort

Delete your account

You can remove your StudyPort account and everything stored with it at any time. There are two ways to do it.

1. From inside the app (fastest)

  1. Open StudyPort and sign in.
  2. Go to Profile.
  3. Scroll to Delete account.
  4. Type DELETE to confirm.

The account is removed straight away and you are signed out. This cannot be undone.

Sign in to StudyPort

2. By email (if you cannot sign in)

Write to [YOUR SUPPORT EMAIL] from the email address on the account, with the subject Delete my account. We confirm the request and delete the account within 30 days, usually much sooner.

What is deleted

  • Your name, email address and phone number
  • Your board, class and subject choices
  • All lesson progress, watch history, weekly reports and study goals
  • Your course access and enrollments
  • Your notification settings and inbox

What is kept, and for how long

Records of payments already made are kept for accounting and tax purposes for the period required by law. They are not linked to an active account and are not used for anything else.

Important

Deleting your account does not refund a month already paid for, and access cannot be restored afterwards. If you only want to stop paying, simply do not pay for the next month — your progress stays safe.

If you subscribed through Google Play, also cancel the subscription in the Play Store (Play Store → your profile → Payments and subscriptions). Deleting your StudyPort account does not cancel a Google Play subscription, and Google will keep charging until you cancel it there.