Support
Something not working, or a payment not showing up? Write to us and we will sort it out.
Contact us
- Email: [YOUR SUPPORT EMAIL]
- WhatsApp: [YOUR WHATSAPP NUMBER]
- Hours: [YOUR HOURS, e.g. Sunday to Thursday, 9am to 6pm]
We reply to most messages within one working day.
Before you write
- Payment made but no access? Payments are checked by hand. Send the reference you used and we will confirm it quickly.
- A lesson will not play? Lesson videos need an internet connection. Everything else — your courses, progress and reports — works offline.
- Forgot your password? Use “Forgot password” on the sign in screen; the reset link arrives by email.
- Wrong class or board? Write to us and we will move your account.
Account deletion
You can delete your account and all your data from Profile inside the app. If you cannot sign in, see the account deletion page for the email route.