Privacy policy

Who we are

StudyPort is operated by [YOUR BUSINESS OR FULL NAME], [CITY, COUNTRY]. Questions about this policy can be sent to [YOUR SUPPORT EMAIL].

What we collect

• Account details — name, email address and, if you enter it, a phone number. Needed to create and sign in to an account.
• Study details — the board and class you choose and the subjects you have access to, so the right lessons are shown.
• Learning activity — which lessons you opened, how far you watched, time spent and completion. This is what powers your progress, weekly report and study plan.
• Payment record — the amount, currency, subjects chosen, the reference you enter and the payment screenshot you upload so we can confirm it. We never see or store card numbers or bank credentials.
• Notification settings — which alerts you want and your daily reminder time.
• Basic technical data — app version and error reports, used only to fix faults.

Paying through Google Play

If you buy subjects inside the Android app from the Play Store, the payment is handled entirely by Google. We never see or store your card, bank or UPI details. Google tells us only a purchase reference, which product you bought, and whether that purchase is active, cancelled, expired or refunded. We use that solely to open and keep open the subjects you paid for, and we check every purchase with Google before anything is unlocked. Google’s own handling of your payment is covered by the Google Privacy Policy. If you pay on the website instead, you send us a payment reference and an optional screenshot so we can confirm the transfer by hand.

How we use the app is measured

To run your progress, weekly report and study plan features we record which lessons you open, how far through a lesson you are, how long you watched, and when. We also record the app version and, if the app stops unexpectedly, a crash report. This is used only to run StudyPort and to show you your own progress. There is no advertising, no advertising identifier, no third-party analytics or tracking, and nothing is sold or shared for marketing.

Deleting your account

You can delete your account from Profile → Delete account, or by writing to [YOUR SUPPORT EMAIL]. Deleting removes your profile, lesson progress, watch history, weekly reports, study goals, notification settings and course access straight away. Payment and purchase records are kept only for as long as accounting law requires, and are not used for anything else. If you bought through Google Play, cancel the subscription in Google Play as well — deleting your StudyPort account does not cancel a Play subscription.

How this matches Google Play's Data Safety labels

• Name, email address and phone number — collected, for account management.
• Class and board — collected, to show the right syllabus.
• Purchase history — collected, to run your subscription and open the subjects you paid for.
• Photos — collected only if you upload a payment screenshot on the website flow.
• App interactions and lesson progress — collected, for app functionality.
• Crash logs and diagnostics — collected, for stability.
• Nothing in this list is shared with other companies, all of it travels encrypted, and you can request deletion at any time.

What we do not do

• We do not show advertising.
• We do not sell or rent personal data to anyone.
• We do not track you across other apps or websites.
• We do not ask for contacts, photos, location or microphone access.

Who else is involved

We use a small number of service providers purely to run StudyPort: cloud hosting and database for your account and progress, and YouTube for hosting lesson videos. When a lesson plays, YouTube receives the usual technical information a video player needs. Lessons are embedded in privacy-enhanced mode. No other third party receives your data.

Children

StudyPort is made for school students, including those under 13, and is intended to be used with a parent or guardian’s knowledge. We collect only what is needed to run the lessons and progress features listed above. There is no advertising, no chat between students and no public profiles. A parent or guardian may ask us to see or delete a child’s data at any time by writing to the address above.

How long we keep it

Account and progress data is kept while the account exists. If you delete your account it is removed immediately, apart from payment records we are required to keep for accounting, which are retained for the period required by law and are not used for anything else.

Security

All data travels over an encrypted connection and is stored on managed cloud infrastructure with access rules that prevent one student from reading another student’s records. Lesson access is checked on the server, not in the app.

Your choices

• Edit your name, phone number and password in Profile.
• Turn any notification off in Profile.
• Delete your account and everything in it from Profile, or by following these instructions.
• Ask for a copy of your data by writing to [YOUR SUPPORT EMAIL].

Changes

If this policy changes we will update this page and change the date at the top. Significant changes will also be announced inside the app.